Arrival and Departure
We offer a complimentary pick-up and drop-off service from Hakuba Station and Happo Bus Terminal to all guests arriving or departing by train or bus daily between 7:00 and 22:00. This service must be booked at least 24 hours in advance and bus/train arrival & departure times must be provided together with the number of guests.
Nagano Station Arrival & Departure Transfers
We would be pleased to order taxi services on arrival or departure on your behalf. Taxi reservations are available earliest 60 days before arrival. A regular taxi (max. 4 pax) is approximately JPY 20,000 per way and a jumbo taxi (max. 6 pax) is JPY 30,000 per way. Taxi reservations are payable in advance and are refundable. Taxi services cancelled less than 3 days before arrival or now shows will not be reimbursed.
Restaurant Shuttle
We off a complimentary shuttle service to all HHG guests to and from local restaurants and bars. The restaurant shuttle operates daily between 18:00 and 22:00.
We recommend reserving seats as early in advance as possible as our capacity is limited and the service is offered on a ‘first come, first serve basis’.
